A full suite of solutions for better healthcare outcomes

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The standard in medical scribe training and management
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Operating the shift to value across the care continuum

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The next generation of healthcare revenue cycle management
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Comprehensive artificial intelligence for your practice’s needs
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Fighting Back Against the Ransomware Threat in Health Care
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Topics
Burnout
Innovation
Optimize Documentation
Patient Experience
Provider Efficiency
Solutions
Artificial Intelligence
Care Team Optimization
Coding & Revenue Management
Medical Scribes
Navigation Services
Population Health
Specialties
Emergency
Inpatient
Outpatient
Urgent Care
Media
Video
Case studies
Blog posts
Stories
Podcasts
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Solving the Patient Engagement Challenge with AI Chatbots
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How a Hospital Transitioned to an ACO While Meeting CCM Goals
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See How a Colorado Community is Using ED Navigators to Improve the Lives of Uninsured Patients
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How a Children’s Hospital Optimized the Care Team with Resident Wellness
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A Roadmap to Improved Interoperability
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The Vital Importance of Digital Marketing in 2018
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How to Fix Some of the Most Common Billing Mistakes
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What Artificial Intelligence Can Bring to Health Care
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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