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Navigators in the Emergency Department transform care team work-flow, and provide the ancillary support necessary for providers to work top-of-license. Transform care delivery in the ED setting with solutions that drive efficiency for fast-paced Emergency Department teams. With CareThrough support, streamline the patient experience, close care gaps, and quickly connect acute patients to life saving care.
How it Works
Unlock the Power of an Emergency Department Optimized with CareThrough Solutions
- Navigators are trained on your Emergency Department’s EMR
- Make note of population health initiatives and resources for future use
- Keep care teams on track to meet care delivery goals
- Update patients with ED wait times before they reach the hospital
- Track data on patient engagement and develop benchmarking goals
- Reduce Left Without Being Seen (LWBS)
- Assist with referral appointment follow-up calls
- Improve patient experience with care plan assistance
- Connect patients with providers while they wait
Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.