Providers Treat, CareThrough Connects, Patients Thrive.

At CareThrough, we understand the challenges and opportunities to help patients navigate through change. In today’s healthcare environment, it is not enough to treat the patient. The value-based model calls for frequent check-ins, behavior modification, interventions, screenings, and prevention. CareThrough’s suite of solutions are designed to improve the quality of care coordination while managing cost. Infrequent communication with patients leads to care gaps. And without a strategy, patients fall through the proverbial cracks. Our care team assistants help patients discover steps they can take for better health, and provide solutions to barriers. We drive value-based care by applying new approaches to unsustainable methods.

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Vision

We offer our partners a 360° care management solution to increase provider productivity and right-size care team work flow. Our top-of-license strategy combines highly-skilled ancillary support and innovative technology to reduce clerical burden, increase accurate EMR documentation, drive the in-network referral process, and manage follow-up. With our decades of experience training compassionate care team assistants and tech-savvy clerical support, providers benefit from being relieved of non-clinical, administrative tasks. Embedding assistants into the patient care process ensures providers and nurses focus on solving complex challenges, while the integral preventative services and social determinants of health screenings are conducted by qualified CareThrough support. The result is connected care for the modern age, higher patient satisfaction scores, and a more efficient revenue cycle.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.