Providers Treat, CareThrough Connects, Patients Thrive

Operationalize the Shift to Value Across the Care Continuum

WHY CARETHROUGH?

Embedded Solutions

So many demands. So little time. Between digital documentation and administrative tasks, there’s little time left to focus on the critical strategies that are necessary for making the transition to value-based care. That’s where CareThrough comes in. Our embedded solutions give clinical staff the freedom to finally focus on bigger issues like the quality of care and strategies to reduce system costs.

Technology Solutions

To succeed in today’s value based healthcare environment, providers must meet patients where they are with smart, personalized, on-demand conversations that span the full patient experience, as well as achieve care continuum AFTER the patient visit. CareThrough's technology solutions offer support across the entire patient engagement spectrum from beginning to end.

Hybrid Solutions

The next generation of care must involve both technology and people. Whether your goal is to optimize your staffing ratios to allow a top-of-license mindset, or manage and protect your referral network integrity using an integrated approach, CareThrough is here to help you chart your way forward with hybrid solutions that perfectly blend the human glue with tomorrow's technology solutions.

When Shift Happens...

Moving from a focus on the quantity of patients seen to the quality of care they receive should be a smooth transition, but that’s not always the case. Despite your best efforts, many patients may still be getting lost in the shuffle of unavoidable administrative tasks, burdensome technology and confusing processes. Between registering, documenting and discharging, it’s hard enough to stay on schedule—let alone get quality facetime or consistently practice at the top of your medical license.

We’re Here for You

With more than 30 million patient encounters under our belts (and counting), we’re training a new generation of specialized care team assistants to:

Engage Patients

When a patient calls or comes in, dedicated assistants ensure the right information is recorded and relayed to the right systems and people.

Remove Barriers

Care team assistants are trained to identify and address common barriers ranging from income and insurance to accessibility and availability.

Coordinate Care

With regular check-ins, assisted transitions, and ongoing health and wellness coaching, patients get the care they need at every stage.

OUR SOLUTION

Put the Power of People Behind Your Technology

Your providers and patients deserve so much more than the status quo. That’s why CareThrough is committed to empowering providers with better technology, more robust analytics and comprehensive care management strategies.

Our specialized programs address challenges across the entire continuum of care to increase efficiency, improve patient outcomes and, ultimately, transform the healthcare experience for patients and providers alike.

Chronic Care Management

Care Team Optimization

In-Person & Remote Navigation Services

Referral Management Solution

What we do

Partnership Driven Success

Care Navigators

As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management

With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

AI Chatbots

We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

Nurse Care Team Assistants

Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

Scribe Services

There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Referral Management

Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.