Who We Are

October 2016

October 15, 2016

CareThrough Launch

Providing specialized patient care and population health management strategies to help providers achieve better health results at decreased costs. CareThrough's full suite of solutions range from identifying at risk patients and monitoring care gaps for closure to patient alert notifications and strategies for keeping referrals in-network.
January 2017

January 01, 2017

ScribeAmerica Reaches a Milestone; Training over 45,000 Scribes

ScribeAmerica, part of the HealthChannels umbrella of companies, reaches a milestone having trained over 45,000 scribes to work elbow-to-elbow with healthcare providers, updating EMRs and providing administrative support.
May 2017

May 15, 2017

EY Entrepreneur of the Year Nomination

HealthChannels CEO Dr. Michael Murphy selected as a finalist for the Ernst and Young Entrepreneur of the year award for Florida business leaders who excel in areas such as innovation, financial performance, and personal commitment to their business and communities.
August 2017

August 15, 2017

Inc. 5000

Ranked at # 1,461 on Inc. 5000 list for fastest growing private companies – ScirbeAmerica, a part of HealthChannel, has been recognized by Inc. for seven consecutive years.
October 2017

October 01, 2017

HealthChannels Acquires Minnesota-based Elite Medical Scribes

HealthChannels is pleased to announce the acquisition of Elite Medical Scribes. The Minnesota-based medical scribe company adds a dynamic workforce to HealthChannels' subsidiary ScribeAmerica, now with a global talent pool of over 15,000 scribes.
January 2018

January 15, 2018

JAMA Study of Medical Scribes in an Academic Dermatology Practice

This groundbreaking academic study found that employing medical scribes can enhance clinical documentation, improve revenue collection, increase physician satisfaction, and reduce burnout.
February 2018

February 18, 2018

Fore The Brave Pro-Am Charity Golf Tournament

Previously known as the ScribeAmerica Charity Golf Tournament, the third annual Fore The Brave Pro-Am Charity golf Tournament was held at Lake Nona Golf & Country Club, with the continued mission to raise money for veterans and their families.
August 2018

August 26, 2018

Inc. 5000

Ranked #2,051 on Inc. 5000 list for fastest growing private companies – ScribeAmerica, part of HealthChannels has been recognized by Inc. for eight consecutive years.
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For years, providers knew us as ScribeAmerica—the nation’s most frequently used medical scribe company, established in 2004 to smooth the transition from paper-based patient documents to EMRs. More than a decade later, as ScribeAmerica continues to actively recruit, train and manage over 15,000 scribes in over 2,600 locations, we are now extending this support to care teams and their patients.

Our focus has always been on improving the accuracy and quality of patient documentation. This has resulted in higher patient satisfaction scores, improved revenue cycles and better continuity of care across millions of provider-patient relationships. With over 30,000 medical scribes trained and 30 million patient encounters, our clients look to us as a strategic partner to help them successfully transition to a value-based care model.

Today, healthcare is more collaborative than ever. There’s a growing concern that providers and care teams lack the bandwidth to deliver quality care in the era of increased consumerism and regulations. With CareThrough, we asses our partners’ unique challenges and deliver results-driven solutions.

CareThrough’s care navigators leverage analytics, high-tech solutions and care management strategies to improve patient outcomes. Navigators help with key tasks that drive meaningful results, including decreased readmission rates, improved star ratings, reduced costs and much more.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.