Why be a Navigator or Care Team Assistant? What We Expect How to Apply FAQs
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A Navigator or a Care Team Assistant is a revolutionary concept in modern medicine. Traditionally, a physician or nurse's job has been focusing solely on direct patient contact and care. However, the advent of the value based care and reimbursement model created an opportunity and clerical responsibilities that allowed better patient care outside of the clinical environment. To alleviate workload on the administrative staff, and to maximize the return on investment on value based care model, healthcare systems across the country are turning to Navigators and Care Team Assistants.
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What Is a Navigator or Care Team Assistant?
A Navigator or Care Team Assistant is essentially a personal assistant to the healthcare system's administrators to manage and optimize the delivery of care inside and outside the clinical setting; coordinating care with patients, gathering information for the patient's visit, and partnering with the physician, nurses, and care team to deliver the pinnacle of efficient patient care.

For someone interested in medicine, whether it is a personal interest, or part of a career goal to become a physician or physician assistant, the chance to become a Navigator or Care Team Assistant is unlike any other opportunity available. It offers exciting collaboration with a physician and a care team, and is unprecedented in its level of exposure to real medicine in practice.
Why be a Navigator or Care Team Assistant?
Are you studying medicine and eager to work alongside experienced physicians? CareThrough's highly rewarding Navigator program puts smart, tech-savvy candidates in fast-paced clinical settings. Our rigorous program trains individuals to thoroughly and accurately document patient encounters. You’ll be surrounded by mentors and receive ongoing education through CareThrough's academic textbook, training videos and much more.
What We Expect

Intelligent candidates who can work positively and cooperatively amidst a stressful and most unique environment. At CareThrough we provide consistent care team support, ensuring leading health systems deliver precision medicine, with accuracy and speed. Successful candidates will have the ability to pay attention to detail, without losing sight of the bigger picture. 

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What We Expect From You
  • Responsibility
  • Confidence
  • Maturity
  • Trustworthiness
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Things to Help You Succeed
  • A passion for Medicine
  • Computer skills, this is a must and will accelerate training as most hospitals are transforming to complete electronic charting
  • An interest in Medical, PA, NP or Social Work
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Traits that Help You
  • Be engaging
  • Complete and thorough
  • Be Reliable
  • Ask questions
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.