It's time to rethink care delivery. At CareThrough, we help leading health systems solve complex challenges with next-generation solutions for value-based care.

Discover how CareThrough can transform your practice and create lasting value for patients.


"I set goals with my navigator to take control of my chronic conditions. Having a dedicated care manager who understands my prescriptions and has access to my doctor is a relief for me and my family."
We provide innovative care strategies to connect with patients beyond the clinical setting. From AI chatbots to navigation services, our expert team deploys a range of solutions to reach patients wherever they are, and deliver quality care.


"Knowing my patients are enrolled in a robust Chronic Care Management program reinforces my clinical activities. With updates directly in the EMR, I can tell what medications are working, and what needs to be adjusted."
Overburdened providers lack the bandwidth to care for their chronically ill patients in-between visits. At CareThrough we design Chronic Care Management programs to drive enrollment, and keep patients top-of-mind even when they are out of sight.

A comprehensive solution tailored to fit your needs.

If exceptional patient experiences still seem like a dream, it’s time to try the CareThrough way. Improved star ratings, reduced healthcare costs and decreased readmission rates are just a few of the many advantages you’ll gain by working with specialized patient navigators or care team assistants.

From recruiting top talent and providing in-depth training to measuring workflows and turning your healthcare data into meaningful insights, we handle it all.


Managing the health of populations is an entirely new way of thinking—one that requires a unique set of processes, platforms and people to be effective. But with so many moving parts, the much-needed transition to value-based care can be time-consuming and tiresome even on your most productive days. CareThrough relieves these burdens through comprehensive patient support to Identify at-risk patients, close gaps in care, and Keep referrals in-network by equipping you with ongoing population health management services that’ll make the move to value-based care something to celebrate.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Nurse Care Team Assistants
Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.