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Inpatient Services

CareThrough’s qualitative and quantitative approach to inpatient care involves supporting the entire care team, from administrators, to nurses and providers. The key contributors of a robust inpatient care environment are your care team’s agility, and bandwidth. In today’s value-based care environment, inpatient stays require well-coordinated care teams to work with an action plan that anticipates patient needs. Our efforts have transformed inpatient care from chaotic to streamlined, and consistent. With multiple solutions tailored to your specific needs, patient-centered care delivery is possible.


Our Inpatient solutions include Nurse Care Team Assistants, Care Coordination and Navigators among a growing list of technological offerings. For years, our evidence-based methods have reduced the complexity of inpatient stays for patients and providers. At CareThrough, we review your facility to better understand the inpatient care concerns. Then, we work with your team to design a program to care for admitted patients, and the compassionate providers delivering quality care. By closing care gaps, and reducing ancillary tasks that can be handled by a Care Team Assistants, we return patient wellness to the center of your mission.
Seamless admissions process with care team assistants
Increased band-with to meet value based care goals
Reduced burnout for nurses and providers
Assisted transition from inpatient to home care
Reduced cost of care with lower overtime
Coverage for shifts across inpatient facilities
Technology enabled patient engagement post discharge
Meet CMS reporting activities to boost compliance and reimbursement

How it Works

Drive Care Team Performance to Meet the Demands of Value-Based Care

  • We’ll define the solutions to best fit your inpatient site
  • Work with a CareThrough leader to guide your customized implementation
  • Leave the hiring and EMR/ CCM training to our team
  • Combine solutions to increase documentation efficiency and care team optimization
  • Meet CMS, RAF /HCC coding requirements for code capture of CCM
  • Document patient experiences with AI Chatbot data
  • Receive a detailed analysis of performance metrics where we can move the needle
  • Develop personalized care goals to connect with patients and exceed expectations
  • Review technology to improve engagement and build loyalty
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.