Inpatient Services

CareThrough’s qualitative and quantitative approach to inpatient care involves supporting the entire care team, from administrators, to nurses and providers. The key contributors of a robust inpatient care environment are your care team’s agility, and bandwidth. In today’s value-based care environment, inpatient stays require well-coordinated care teams to work with an action plan that anticipates patient needs. Our efforts have transformed inpatient care from chaotic to streamlined, and consistent. With multiple solutions tailored to your specific needs, patient-centered care delivery is possible.

Benefits

Our Inpatient solutions include Nurse Care Team Assistants, Care Coordination and Navigators among a growing list of technological offerings. For years, our evidence-based methods have reduced the complexity of inpatient stays for patients and providers. At CareThrough we review your facility to better understand the inpatient care concerns. Then, we work with your team to design a program to care for admitted patients, and the compassionate providers delivering quality care. By closing care gaps, and reducing ancillary tasks that can be handled by a Care Team Assistants, we return patient wellness to the center of your mission.

Seamless admissions process with care team assistants

Increased band-with to meet value based care goals

Reduced burnout for nurses and providers

Assisted transition from inpatient to home care

Reduced cost of care with lower overtime

Coverage for shifts across inpatient facilities

Technology enabled patient engagement post discharge

Meet CMS reporting activities to boost compliance and reimbursement

How it Works

Drive Care Team Performance to Meet the Demands of Value-Based Care

We’ll define the solutions to best fit your inpatient site
Work with a CareThrough leader to guide your customized implementation
Leave the hiring and EMR/ CCM training to our team

Combine solutions to increase documentation efficiency and care team optimization
Meet CMS, RAF /HCC coding requirements for code capture of CCM
Document patient experiences with Ai Chatbot data

Receive a detailed analysis of performance metrics where we can move the needle
Develop personalized care goals to connect with patients and exceed expectations
Review technology to improve engagement and build loyalty

Care Navigators

As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management

With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots

We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants

While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Scribe Services

There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Referral Management

Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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