A full suite of solutions for better healthcare outcomes
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Operating the shift to value across the care continuum
The standard in medical scribe training and management
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The next generation of healthcare revenue cycle management
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Fighting Back Against the Ransomware Threat in Health Care
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Topics
Burnout
Innovation
Optimize Documentation
Patient Experience
Provider Efficiency
Solutions
Artificial Intelligence
Care Team Optimization
Coding & Revenue Management
Medical Scribes
Navigation Services
Population Health
Specialties
Emergency
Inpatient
Outpatient
Urgent Care
Media
Video
Case studies
Blog posts
Stories
Podcasts
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The Challenge of Defining Value in Health Care
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The Transformative Potential of Predictive Analytics
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Understanding Cost-Effective Analysis in the Transition to Value-Based Care
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Implementing Policies that Promote Bad-Debt Avoidance
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Optimizing Revenue Cycle Management During the Transition to Value-Based Care
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What Wearables Bring to the Healthcare Table
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Why Healthcare Executives Are Increasingly Upbeat About Value-Based Care Models
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How an Innovative Nurse Care Team Assistant Program Improves Metrics and Reduces Burnout
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.
Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.
AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.
Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.