Managing the health of populations is an entirely new way of thinking—one that requires a unique set of processes, platforms and people to be effective.
So why CareThrough? Click HERE to find out.
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Care NavigationLeading edge, embedded support at the point of care. -
Chronic Care ManagementIncrease enrollment and extend the ability to document for CCM. -
Population Health AssistantsSpecialized solutions to engage the unique populations you serve. -
Referral ManagementMaintain network integrity and improve follow-up appointment rates. -
Nurse Care Team AssistantsOptimize nurse workflows to reduce overtime and improve care outcomes. -
Contact TracersA full turn-key program. A nationwide recruitment and training network, and a model built on effective engagement and extensive healthcare knowledge.
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Social Determinants of HealthSolve for the top social determinants of health with strategic initiatives. -
Patient EngagementDevelop strategies to increase engagement and improve access to care. - Care Team OptimizationAlign resources with workflow to reduce cost and drive results.
- Chronic Care ManagementHighly-skilled, embedded support to identify, enroll, and document for CCM codes.
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BurnoutAddress the epidemic with talented navigators and expert staff to develop a specialized solution.
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Click HERE to find out.
Contact Tracers
As our frontline care teams work tirelessly to respond and treat those affected by COVID-19, a comprehensive system is needed to help identify and trace contacts of each identified case. As part of the HealthChannels family, CareThrough is the recognized leader in medical scribe and care team assistant training and management, and is drawing on that unique experience to mobilize a national workforce of Contact Tracers. Our regional infrastructure, and mobile TeleHealth network allows us to effectively recruit, train and expand a Contact Tracer workforce to address the current pandemic.
The CareThrough Contact Tracing Program
Why CareThrough
According to the CDC, an effective Contact Tracing effort is a specialized skill that requires people with the proper training, access and experience to effectively communicate with patients and their contacts. HealthChannels has nearly twenty years of experience deploying workforces that can meet these needs. Here is our approach:
The HealthChannels family deploys 25,000 Medical Scribes and Care Team Assistants (CTAs) to 3,500 partners across the U.S. That nationwide effort begins with a specialized recruitment team headquartered in Fort Lauderdale, Florida, and a team of localized regional recruiters. This network allows us to draw on existing resources, and expand capacity immediately.
From medical scribes to care navigators, we have developed extensive training programs that prepare healthcare pre-professionals to effectively work within care teams and engage with patients. Our training program covers HIPAA policies, medical terminology, and other key skills needed for effective contact tracing.
Successful contact tracing requires a unique set of patient engagement skills. With a background in care navigation programs, CareThrough has proven strategies for engaging and educating patients. Contact Tracers skillfully interview patients to determine possible contact, review care instructions, and refer individuals to proper resources when needed.
A Full Turn-Key Service
We’re in the midst of an unprecedented pandemic that demands an effective, speedy response. Proper contact tracing not only means effective engagement, but reducing the time spent on recruitment and training. CareThrough’s full-turn key approach, and extensive experience in the healthcare industry can help local and state agencies effectively identify and address exposure to COVID-19. Contact our Client Solutions team to learn more.
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