Managing the health of populations is an entirely new way of thinking—one that requires a unique set of processes, platforms and people to be effective.
So why CareThrough? Click HERE to find out.
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Navigation ServicesLeading edge, embedded support at the point of care. -
Chronic Care ManagementIncrease enrollment and extend the ability to document for CCM. -
Population Health AssistantsSpecialized solutions to engage the unique populations you serve. -
Referral ManagementMaintain network integrity and improve follow-up appointment rates. -
LifeLink AI ChatbotsDeliver critical information with text enabled AI combined with skilled navigators. -
Nurse Care Team AssistantsOptimize nurse workflows to reduce overtime and improve care outcomes. -
Contact TracersA full turn-key program. A nationwide recruitment and training network, and a model built on effective engagement and extensive healthcare knowledge.
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Social Determinants of HealthSolve for the top social determinants of health with strategic initiatives. - Patient EngagementDevelop strategies to increase engagement and improve access to care.
- Care Team OptimizationAlign resources with workflow to reduce cost and drive results.
- Chronic Care ManagementHighly-skilled, embedded support to identify, enroll, and document for CCM codes.
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BurnoutAddress the epidemic with talented navigators and expert staff to develop a specialized solution.
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Click HERE to find out.
Chronic Care Management
Today’s healthcare systems see more patients with multiple chronic illnesses. An expert solution drawing on two decades of clinical support experience maximizes CCM enrollment, increases revenue, and improves health outcomes.
In-Person Support to Increase CCM Enrollment.
Our Chronic Care Management navigators work as an extension of your internal staff to enroll and manage CCM patients. From health coaching, routine check-ins, and on-call assistance, we'll keep patients engaged and proactive throughout their treatment plans. While front office staff may be bogged down with ancillary duties, trained navigators ensure patients connected to the proper local resources, and that lab or other critical needs are met. CareThrough embeds in your practice, working elbow-to-elbow with providers so that patients keep appointments, have assistance with transportation, and receive immediate care if necessary.
We understand the importance of preventing care gaps, both in terms of revenue and outcomes. By regularly scanning files for changes and improvements in the care setting or at home, our navigators update documentation and correct chart inaccuracies. Unaccounted Medicare codes, such as CPT 99490, can be costing you millions in lost federal funds. Our Care Navigators are specially trained in Medicare coding and embedded into your CareTeam to ensure accurate capture and documentation of services that your team is already performing. Let us maximize your CCM program to increase revenue, while also strengthening patient outreach beyond the care setting to improve overall health outcomes.
The CareThrough Approach
How It Works
Don’t let patients slip through the care gaps. We connect technology and care coordination tactics to proactively reach at-risk patients. Both on-site in the care setting or at home, Navigators connect with patients to schedule appointments, monitor adherence and so much more. Get access to critical information in less time, while navigators partner with patients to manage their care.
Navigators are embedded into your practice
- Working elbow-to-elbow with your care team
- Freeing providers to work top-of-license
Let the Navigators connect with your patients
- Successfully enroll high numbers of patients
- Expand your CCM program with minimum investment
Navigators coordinate to empower patients
- Keep a watchful eye on changes and improvements
- Constantly updating charts to correct inaccuracies
- Empower patients to keep appointments, organize transportation, and receive immediate care if necessary
Our nationwide population is aging, which means Chronic Care Management is an important opportunity to benefit patients as well as providers engaged in the shift to value. It is a better use of your resources to partner outside your system with expert navigators trained to enroll a higher numbers of patients and expand your CCM program. Our team has clinical support experience and a valuable understanding of those living with two or more chronic conditions. Navigators accurately document and monitor customized care plans, which streamlines revenue management and improves patients’ lives.
