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Power CCM program enrollment with embedded support and coordinated care.

With CareThrough, enrolling eligible CCM patients to deliver specialized support services has never been easier. Our team refines your existing strategy, driving breakthrough results for CCM patients throughout their healthcare journey. With a dedicated CCM Navigator, patients receive personalized care plans and build confidence in their self-management of health goals.

CCM Navigators proactively engage patients and identify barriers to care. From facilitating transportation to-and-from appointments to discussing financial obstacles, Navigators connect patients to community resources and close care gaps. The impactful results of CareThrough’s internal CCM program model include increased clinical interventions, improved engagement, and better health outcomes for your most vulnerable patients.


Unlock the Full Potential of Coordinated Care. With our highly-effective enrollment and management process, build trust and advance CCM goals for healthier patients.
Personalized care plan support and consistent billing for code 99490

Increased reimbursement for care delivery with Improved patient satisfaction and engagement

Increased care team efficiency and quality measures plus improved physician, nurse and ancillary staff feedback on eligible CCM patients
Meet population health goals with Navigators supporting the specified needs of the population you serve, while creating health literacy for patients to better manage their chronic illnesses

How It Works

CareThrough embeds a navigator within your practice, working with providers and care teams to support patients in keeping appointments, and provide proactive outreach to your most vulnerable patients to facilitate early clinical intervention.

  • Complete and submit the form at the top of this page. Please provide as much, and as detailed and accurate information as possible for an accurate audit
  • Our Client Solutions team will carefully analyze the data you've provided, using our industry leading methodology and analysis tools
  • CareThrough will provide you with a customized CCM Audit report, showing the potential patient engagement value and revenue generation opportunity
  • Based on your results, CareThrough will host a personalized CCM briefing, discussing program benefits and implementation logistics
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.