Care Team Optimization

As technology and trends impact workflows, staying agile can be a balancing act. CareThrough develops custom-fit solutions to improve care team productivity without increasing costs.

How a Children’s Hospital Optimized the Care Team with Resident Wellness

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“We aim to improve and refine the quality of pediatric care for patients and their families. Our inpatient medical teams are sensitive to the parent’s wellbeing, and CTAs have improved our resident’s ability to be present for parents too.”
Allison B. Administrator

Solving the Patient Engagement Challenge with AI Chatbots
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““Whether it is providing directions to the facility, or delivering post-op care information, patients no longer expect to go it alone.””
Madeline H. MD

How a Hospital Transitioned to an ACO While Meeting CCM Goals
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“If we had tried to create an in-house program, it would have been unsustainable with our current staffing model.”
Kevin N. CFO

See How a Colorado Community is Using ED Navigators to Improve the Lives of Uninsured Patients
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“Now that we have a system to connect them with the proper community resources, our team better manages patient flow.”
Gladys D ED Nurse

How an Innovative Nurse Care Team Assistant Program Improves Metrics and Reduces Burnout
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“Our Carethrough project leader understands nurse work-flows, and the unique day-to-day challenges we face.”
Sandra H. Chief Nursing Officer

Want to see even more on Care Team Optimization? Visit our Education Center

Our Solutions

At CareThrough, we tackle value-based healthcare through three types of solutions: Embedded solutions, technology solutions, and hybrid solutions

Embedded Solutions

Navigation Services
Chronic Care Management
Population Health Assistants

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Technology Solutions

Referral Management
LifeLink AI Chatbot

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Hybrid Solutions

Network Integrity
Care Team Optimization

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Care Navigators

As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Chronic Care Management

With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

AI Chatbots

We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

Nurse Care Team Assistants

Adding a qualified Nurse CTA to the care team increases quality of work-life and reduces stress on nurses. The nursing profession is also experiencing an alarming shortage due to increased clerical burdens and burnout.

Scribe Services

There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer emergency medicine, outpatient, hospitalist medicine and other scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Referral Management

Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators asses their schedules, and ensure appointment compliance.