Blog

How Chatbots Improve Patient Engagement and Satisfaction

September 20, 2018
Chatbots

As technology continues to surge forward — 24 hours a day, seven days a week, without ever taking a break — consumers have continually proven that they’re more than happy to go along for the ride. Which means that those…

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Is Digital Therapy the Next Big Step in the Transition from Volume to Value?

September 13, 2018
Digitizing

Is there any hope for what some call the “siloed, episodic, reactive nature of U.S. healthcare, whereby patients seek care only after potentially costly health complications occur, and physicians are only reimbursed for expensive in-person office visits that may not…

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Why Value-Based Programs Aren’t Catching On Faster

September 4, 2018

Like an ocean liner trying to execute a 180-degree turn, healthcare is slowly pivoting away from the traditional fee-for-service model, and turning toward value-based systems. There were some early success stories, but the process seems to be moving painfully slowly.…

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The Potential Benefits of Providing Palliative Care

July 31, 2018

It’s well established that patients with late-stage disease can benefit greatly from palliative care, but recent research suggests that they’re not the only ones with something to gain. Hospitals appear to benefit, too, in the form of substantially reduced costs.…

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Are You Ready for the New Healthcare Consumerism?

July 24, 2018

Shopping for healthcare, says one expert, is very different than shopping at the local mall. “And it always should be,” he adds emphatically. His point is well taken. Discussions about healthcare consumerism often seem to fall back on comparisons to…

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The Importance of Collaboration in Value-Based Care

July 10, 2018

The transition to value-based reimbursement, with its emphasis on the entire continuum of care, is bound to lead to some uneasy partnerships among caregivers. But those who forge successful collaborations across specialties and disciplines will be the best positioned to…

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Are Value-Based Payments Unfair to Some Providers?

May 30, 2018

If providing healthcare to the aged, the homeless, the unemployed, the uninsured and the educationally challenged can be considered a good deed, current value-based payment models appear to substantiate the adage that no good deed goes unpunished. That’s the theme…

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Defining the Role of Meaningful Chronic Care Management Programs

April 23, 2018

With the shift from fee-for-service to value-based care, fragmented approaches to delivering quality Chronic Care Management are no longer sustainable. The key to managing the health of a growing population of chronically ill patients requires a mix of leveraging technology,…

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An Ideal Scenario for Chronic Care Management

January 9, 2018

Thanks to a relatively new CMS program, Medicare recipients with multiple chronic conditions now represent a huge and largely untapped market for healthcare providers. But navigating one’s way through the Chronic Care Management program (CCM) and taking advantage of the…

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The Shift from Volume to Value-Based Care

December 26, 2017

Value-based care is coming, bringing with it a huge transition that will require new thinking, new expertise and new tools. Traditional models of healthcare reimbursement pay doctors depending on the volume of the healthcare they provide, retrospectively reimbursing for services…

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